Instructions To Reset Your Password

  1. If you tried logging in many times and you are now "locked out", first wait a few hours from your last login attempt so any automatic lockout can expire.   Then follow the steps below.
  2. Click: Member Login  (green button, upper right corner)
  3. Click: Lost Your Password?  (bottom of the page)
  4. Fill in your username, or your email address.
  5. Do steps (5) to (7) within 20 minutes.
    Click: Get New Password
  6. Log into your email and wait for a couple of minutes.
    You should get a new email called "Password Reset".  Please read it.
    If you don't see it, check your spam/junk folder.
  7. Click the link in this email to take you to a web page that will allow you to reset your password.
    This link is only valid for a short time from when the email was sent in step (5).
    If the link is expired... repeat these instructions again from the top.
  8. When the link in the email does work, you will be taken to a new web page that says "Enter your new password below".
    It also says "New password", with a box immediately below it containing random characters.
    These random letters, numbers, and symbols are a suggestion for a new password.
    Change this, if you like, with what you want.   But please make it a "strong" password.
    Use BoTh UpPeR aNd LowER case letters, and numbers too.
  9. Click: Reset Password
    A message will appear saying: "Your password has been reset."
  10. Log in using your new password.

If you need more help, please contact "Member Services".